Terms and Conditions




We added Bitcoin as a payment option.

All Transactions are COD only unless otherwise agreed upon.

Credit and Debit Cards, Cash Notes, Electronic Transfers and BTC

Goods will be released only if payment is available in account. 

Please give 24 hours for clearance if not transferred from ABSA.

All goods remain the property of DC3 Distribution until fully paid for.




Loose components carry a manufacturer’s warranty from date of purchase.

No Warranty or credit on any media or consumables.

Void if obvious misuse

Repairs must be returned with original purchase invoice and fault report.

Faulty items will be tested before a replacement is issued.

Faulty items must be returned in original packaging to prevent handling fee if an items must be credited.

DC3 offers a manufacturer’s carry-in warranty.  Faulty items older than 7 days will be replaced or repaired depending on the fault.

Warranty void on physical damage, scratches, misuse or abuse, liquid damage, repairs or product modifications executed by unauthorised third parties.

Only factory defaulted items will be replaced.

We do not take responsibility for data loss on returned items.  Backup devices beforehand.



Prices and Specifications are subject to change without prior notice.

The price confirmed by a sales representative is the official price.

We do not take responsibility for any incompatibility problems.

We do not take responsibility for any data loss.  Backup devices beforehand.



A 15% handling fee will be charged on goods returned for credit after 7 days.

No Credit will be issued for Components returned without Original Packaging.

No Credit will be issued for Special Ordered Components.

No Credit will be issued for Server Components.

No Credit will be issued for opened software.

No Credit will be issued for opened printers.

Items will be tested before credit approval.

Orders placed and not collected within 7 days will be cancelled and a handling fee may apply.


Business hours: Monday to Friday 08:30 till 17:30